Refund policy

Return and Refund Policy

Made-to-Order Products

Each Lazy Hook Club product is made specifically for you after your order is placed. Because our products are made on demand, we do not accept returns or exchanges for buyer's remorse, a change of mind, or an incorrect size or color selected by the customer. Please review the size guide carefully before ordering.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us at tshirtvalle@gmail.com within 30 calendar days of delivery.

Include:

• Your order number

• A brief description of the issue

• Clear photographs showing the product, the issue, and the packaging

After the issue has been reviewed and approved, we will provide a replacement or refund at no additional cost. You do not need to return the affected product unless we specifically ask you to do so.

Cancellations and Order Changes

Contact us immediately if you need to change or cancel an order. Changes and cancellations are possible only before the order has been submitted to production. Once production has started, the order can no longer be changed or canceled.

Unauthorized Returns

Do not send products to the address shown on the shipping package or to our business address. Unauthorized returns cannot be processed.

Refunds

Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time before the refund appears in your account.

Gift card purchases are final and non-refundable. Gift cards cannot be redeemed for cash, except where required by applicable law.

This policy does not limit any consumer rights that cannot be excluded under applicable law.

Contact

For questions about this policy, contact us at support@lazyhookclub.com.